FirstVPN Enterprise Services

 

Phase One- Feasibility

 

FirstVPN engineers examine your existing network and deliver a request for proposal, RFP. We guide you through the design process and submit the RFP to the vendors you select. At the conclusion of phase one, we also provide a detailed financial analysis that will show a tangible return on investment. If you elect to proceed, we design a pilot-testing plan.

 

Phase Two- Testing

Pilot testing is a crucial step in verifying the technical operation of a VPN, while it also aids the process of down-selecting between multiple vendors. FirstVPN adds value throughout the pilot by designing test criteria and certifying test results, independent of vendor bias. We finalize the design and help negotiate agreements with the winning provider, while at the same time, we refine the business case for your VPN and gain consensus to proceed with a rollout.

 

Phase Three- Deployment

A complex rollout of network and end-user devices often requires short-term, highly specialized resources. Geographic obstacles can be significant, whether domestic or multi-national. FirstVPN provides a complete team including installers, engineers, and project managers. We partner with several multi-nationals to bring you a least-cost implementation with global reach. We can complete the installation with bonded performance guarantees and also help you negotiate guaranteed service level agreements with your SP.

 

Phase Four- Training and Support

We can train your end-users and your technical staff. We are designing generalized and vendor-specific curricula for both instructor and computer based delivery. We have also partnered with a major VPN manufacturer to develop technical certification and testing programs surrounding their products.

 

Phase Five- Ongoing Operation and Management

If you require, FirstVPN can maintain and operate part or all of your VPN. We provide managed services such as device monitoring, warranty and hot-spare programs, end-user support, and international 24x7 rapid responses. We will personalize a plan to suit your requirements. 

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